Terms & Conditions for ck000
These Terms & Conditions govern your use of the ck000 platform and all associated services. By accessing or using ck000, you confirm that you have read, understood, and agreed to be bound by every provision set out in this document.
18+ Age Requirement
ck000 is strictly for adults aged 18 and above. We enforce mandatory age verification on all accounts before any withdrawal is processed.
SSL Secured Platform
All data transmitted between your device and ck000 is protected by 256-bit SSL encryption. Your personal and financial information is never shared with unauthorised third parties.
Local Payment Methods
Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are supported. All transactions are processed in Bangladeshi Taka (৳) with minimum deposit of ৳200.
Fair & Transparent Rules
Our terms are written in plain English to ensure every player in Bangladesh can understand their rights, obligations, and the rules that govern all platform activity.
24/7 Support
Our English-language customer support team is available around the clock via live chat and email at [email protected] — including all Bangladesh public holidays.
Terms May Be Updated
ck000 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms.
Acceptance of Terms
By accessing the ck000 website at ck000.app, registering an account, making a deposit, placing a bet, participating in any promotion, or using any feature of the ck000 platform in any capacity, you confirm that you have read these Terms & Conditions in their entirety, that you understand them, and that you unconditionally agree to be bound by them.
These Terms & Conditions apply to all users of the ck000 platform, including registered account holders, guest browsers, and any person accessing the site on behalf of another individual or entity. They govern your use of all ck000 services including, but not limited to, the sportsbook, live casino, slot games, fishing arcade games, promotional offers, payment services, and customer support functions.
Your acceptance of these terms is a prerequisite for creating an account and accessing any real-money features of the ck000 platform. If you are registering an account on behalf of a third party, you represent that you have full authority to bind that party to these terms on their behalf.
These Terms & Conditions should be read alongside our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated by reference into this agreement. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless explicitly stated otherwise.
Eligibility & Age Restriction
To register and maintain an account on the ck000 platform, you must meet all of the following eligibility requirements at all times:
- You must be at least 18 years of age. ck000 is strictly an 18+ platform. We do not permit individuals under the age of 18 to register, deposit, place bets, or receive winnings under any circumstances.
- You must be accessing the ck000 platform in a personal capacity, for recreational entertainment purposes, and not on behalf of any commercial entity for the purpose of profit or arbitrage without prior written agreement from ck000.
- You must have full legal capacity to enter into binding contracts under the laws applicable to you.
- You must not already hold an active or suspended ck000 account. Each individual is permitted one account only. Operating multiple accounts is a material breach of these terms.
- You must not be on any self-exclusion list maintained by ck000 or any affiliated gaming platform at the time of registration.
ck000 reserves the right to request documentary proof of age at any time, including at the point of registration, prior to processing any withdrawal request, or during any account review. Acceptable age verification documents include a national identity card (NID), passport, or birth certificate issued by a competent Bangladeshi authority.
Where ck000 has reasonable grounds to suspect that a registered account is held by an individual under the age of 18, that account will be suspended immediately pending investigation. Any winnings accrued during the period of suspected underage use will be forfeited, and any deposits made during that period will be refunded to the originating payment method where technically possible.
Account Registration & Security
To access real-money features on ck000, you must complete the account registration process by providing accurate, current, and complete information as requested in the registration form. You agree to maintain and promptly update your account information to ensure it remains accurate and complete at all times.
Information Required at Registration
During registration, ck000 will collect your full legal name, date of birth, email address, mobile number, and preferred currency (Bangladeshi Taka, ৳). You may also be asked to provide your city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) for account verification and fraud prevention purposes.
One Account Per Person
Each individual may hold only one registered account on the ck000 platform. Creating duplicate accounts — whether under the same name, same payment method, same device, or same IP address — is strictly prohibited and constitutes a serious breach of these Terms & Conditions. ck000 employs automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and any balances within them may be forfeited.
Account Security
You are solely responsible for maintaining the confidentiality of your ck000 account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any other person. ck000 will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorisation, or if your login credentials have been compromised, you must contact the ck000 support team immediately via live chat or at [email protected]. ck000 will take prompt steps to investigate and secure the affected account.
Know Your Customer (KYC) Verification
ck000 applies a Know Your Customer (KYC) process to all accounts before processing withdrawal requests above specified thresholds. KYC verification requires submission of a government-issued photo identification document and, where required, proof of payment method ownership. Failure to complete KYC verification when requested will result in the suspension of withdrawal access until the verification process is completed to ck000's satisfaction.
Deposits & Withdrawals
ck000 supports a range of deposit and withdrawal methods tailored to the Bangladesh market. All financial transactions on the platform are denominated in Bangladeshi Taka (৳). The following table summarises the key terms applicable to deposits and withdrawals on ck000.
| Transaction Type | Supported Methods | Minimum Amount | Processing Time |
|---|---|---|---|
| Deposit | bKash, Nagad, Rocket, Upay, Visa, Mastercard, Bank Transfer | ৳200 | Instant (mobile money); up to 30 minutes (bank) |
| Withdrawal | bKash, Nagad, Rocket, Upay, Bank Transfer | ৳500 | Minutes (mobile money); 1–4 hours (bank transfer) |
Deposit Policy
All deposits to your ck000 account must be made from a payment account that is registered in your own name. Deposits made from third-party payment accounts — including accounts belonging to family members, friends, or any other individual — are not permitted and will trigger a mandatory account review. ck000 reserves the right to return such deposits to the originating account and to suspend the receiving ck000 account pending investigation.
Withdrawal Policy
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, wherever technically feasible. ck000 does not process withdrawals to payment methods that differ from the deposit source without completing an enhanced KYC verification. Withdrawal requests are subject to completion of any applicable bonus wagering requirements prior to processing.
ck000 does not charge any internal fees on deposits or withdrawals. However, your payment service provider (e.g., bKash, Nagad) may apply their own transaction fees, which are the sole responsibility of the account holder.
Fraudulent Transactions
Any attempt to use stolen, cloned, or unauthorised payment instruments to make deposits on ck000 is a serious criminal offence and will be reported to the relevant Bangladeshi authorities. ck000 cooperates fully with law enforcement agencies and financial institutions investigating payment fraud. Any account found to have received fraudulent deposits will be suspended immediately and all funds within it will be frozen pending the outcome of the investigation.
Bonuses & Promotions
ck000 offers a range of bonuses and promotional offers to eligible registered players. All bonuses, free bets, free spins, cashback offers, and other promotional benefits are subject to the specific terms and conditions published alongside each individual promotion, in addition to the general bonus rules set out in this section.
General Bonus Terms
- All bonus offers are available to players who meet the eligibility criteria specified in the individual promotion terms, which may include account age, deposit history, game category, or geographical location within Bangladesh.
- Bonuses may not be transferred between accounts, exchanged for cash prior to the completion of applicable wagering requirements, or used in conjunction with other promotional offers unless explicitly stated.
- Each bonus offer carries a wagering requirement — the total amount that must be bet before any bonus-derived winnings can be withdrawn. Wagering requirements are stated clearly in the terms of each individual promotion.
- ck000 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, including in the event that a player is found to have exploited or abused the promotional system.
- Bonus abuse — including but not limited to creating multiple accounts to claim the same offer, using automated betting strategies to artificially complete wagering requirements, or coordinating with other players to exploit promotional mechanics — will result in immediate account suspension and forfeiture of all associated bonus funds and winnings.
Promotional Calendar
ck000 runs promotional campaigns aligned with major Bangladesh sporting events (including BPL, T20 World Cup, IPL, and international cricket fixtures), as well as cultural occasions such as Eid and Pohela Boishakh. Details of all current and upcoming promotions are published on the ck000 platform and are accessible to all logged-in players.
User Obligations & Prohibited Conduct
As a registered user of ck000, you agree to use the platform solely for its intended purpose — namely, lawful recreational gaming entertainment. The following conduct is strictly prohibited on the ck000 platform and constitutes a material breach of these Terms & Conditions:
- Providing false, misleading, or fraudulent information during registration, KYC verification, or any other account process.
- Accessing the ck000 platform using automated tools, bots, scripts, or any software designed to simulate human activity, gain an unfair advantage, or disrupt platform operations.
- Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with any part of the ck000 platform, including its games, payment systems, or security infrastructure.
- Using the ck000 platform for any form of money laundering, terrorist financing, or other financial crime. All suspicious account activity is reported to relevant Bangladeshi authorities in compliance with applicable anti-money laundering regulations.
- Colluding with other players to manipulate the outcome of any game or bet, including chip dumping in poker, coordinated sports betting, or any other form of match manipulation.
- Harassing, threatening, or abusing ck000 staff, support agents, or other players in any communication channel, including live chat, email, or any associated community forum.
- Attempting to exploit software errors, display glitches, or malfunctions in any game to derive an unfair financial advantage. Any winnings obtained through exploitation of a known or suspected error are not valid and will be voided.
- Engaging in any activity that ck000 reasonably determines to be contrary to the spirit of fair play, regardless of whether that activity is explicitly listed in these Terms & Conditions.
ck000 reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account suspension, forfeiture of account balance, cancellation of pending withdrawals, and referral to law enforcement authorities where applicable.
Game Rules & Fair Play
All games available on the ck000 platform — including slot games, live casino titles, sports betting markets, and fishing arcade games — are governed by their individual game rules, which are accessible within each game's interface. By participating in any game on ck000, you agree to be bound by those individual game rules in addition to these Terms & Conditions.
Certified Game Providers
Every game on the ck000 platform is supplied by internationally recognised, independently certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All certified game providers on the ck000 platform use independently audited random number generator (RNG) systems to ensure that game outcomes are genuinely random, statistically fair, and not manipulated by any party — including ck000 itself.
Sportsbook Betting Rules
All sports bets placed on ck000 — including cricket betting markets covering the Bangladesh Premier League (BPL), T20 World Cup, IPL, and international fixtures — are settled in accordance with the official result published by the relevant governing body (e.g., ICC, BCB). In the event of a match abandonment, void result, or disputed outcome, ck000 will apply the standard industry settlement rules applicable to that sport and market type. Players will be notified of any settlement changes via their account notification system.
Malfunctions and Errors
In the event of a technical malfunction, disconnection, or display error during a game session, ck000 will make every reasonable effort to reconstruct the game state from server records and settle the outcome fairly. Where reconstruction is not possible, the relevant game round may be declared void and any stakes placed during that round will be returned to the player's account. ck000's decision on malfunction settlements is final, subject to the complaints procedure set out below.
Return to Player (RTP)
The theoretical Return to Player (RTP) percentage for each slot game and casino game title is provided by the game's certified provider and is available within the game's information panel. RTP figures represent the long-run statistical average return across a large number of game rounds and do not guarantee any specific outcome in any individual session.
Account Suspension & Closure
ck000 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, without prior notice, where it reasonably determines that:
- The account holder has breached any provision of these Terms & Conditions.
- The account has been used for fraudulent activity, money laundering, or any other criminal purpose.
- The account holder has provided false or misleading information during registration or verification.
- Continuing to operate the account would expose ck000 to legal, regulatory, financial, or reputational risk.
- The account holder is found to be under the age of 18.
- The account is subject to a valid self-exclusion request made by the account holder or an authorised third party.
Voluntary Account Closure
You may request the permanent closure of your ck000 account at any time by contacting our support team via live chat or at [email protected]. Before processing a closure request, ck000 will confirm your identity and ensure that all pending transactions and wagering requirements have been resolved. Any remaining real-money balance in your account at the time of closure will be returned to your registered payment method, subject to standard KYC verification.
Self-Exclusion
Players who wish to take a break from gaming may activate the self-exclusion feature from within their account settings. Self-exclusion periods are available in durations of 30 days, 90 days, 180 days, and permanent exclusion. During a self-exclusion period, you will not be permitted to log in to your ck000 account, and ck000 will take all reasonable steps to prevent you from creating a new account. Please visit our Responsible Gaming page for full details on self-exclusion options.
Limitation of Liability
To the fullest extent permitted by applicable law, ck000, its directors, officers, employees, agents, partners, and game providers shall not be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the ck000 platform, including but not limited to:
- Loss of profits, revenue, data, goodwill, or other intangible losses.
- Losses arising from service interruptions, platform downtime, technical failures, or telecommunications faults outside ck000's direct control.
- Losses arising from your reliance on any information displayed on the ck000 platform, including odds, statistics, or game outcome data.
- Losses arising from unauthorised access to your account where such access resulted from your failure to maintain adequate account security.
- Losses resulting from changes to applicable laws or regulations that affect the legality or availability of ck000 services in your jurisdiction.
Where ck000's liability cannot be excluded by law, ck000's total aggregate liability to you shall be limited to the total net deposits made by you to your ck000 account in the 30-day period immediately preceding the event giving rise to the claim.
Amendments to These Terms
ck000 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ck000 will notify registered account holders via email or in-platform notification at least 7 days before the revised terms come into effect, where practicable.
It is your responsibility to review these Terms & Conditions periodically to remain informed of any updates. The most current version of these terms will always be published at ck000.app/terms-conditions, with the effective date updated accordingly.
Your continued use of the ck000 platform after any amendments have come into effect constitutes your unconditional acceptance of the revised Terms & Conditions. If you do not agree with any revised terms, you must cease using the platform and contact [email protected] to arrange voluntary account closure.
These Terms & Conditions are governed by and construed in accordance with the laws applicable to online gaming operations. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts, with ck000 making every reasonable effort to resolve disputes through its internal complaints process before any formal legal proceedings are initiated.
For any questions regarding these Terms & Conditions, please contact our support team at [email protected] or via live chat inside your ck000 account. Our support team is available 24/7 in English, operating on Bangladesh Standard Time (BST, UTC+6).
Have Questions About These Terms?
Our support team is available 24/7 to answer any questions about your account, platform rules, bonuses, or responsible gaming tools. You can also explore our FAQ or visit the ck000 Casino lobby. 18+ only — play responsibly.